Are you the person everyone calls for computer help?
Looking to make extra part-time or full-time income?
If so...
"How
to Run A Successful Computer Training Business" Online Course
might be the solution for you.
Scroll through this page, or click to jump to these sections:
Introduction
About the Author
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Table
of Contents
Introduction
- About the Author
- About This Book
- Start-Up Needs
---->You
---->Equipment
---->Software
---->Office Supplies
---->Legal Issues
---->Contract
---->Sample Contract
The Courses
- Course structure, length, guarantees, extras
- Test/Review Tips
- Practice Time
- Phone Support
- Guarantees
- Workbooks
- Certificates
Your Options
- Training From Your Home
--->Pros and Cons
--->Your Target Market
--->Getting Business
--->Tips
--->Peaks and Valleys
--->Prospect Objections and Your Answers
--->Rates
- Training At Their Home Or
Business
--->Your Market
--->Getting Business
--->Rates
- Dealing with Businesses
--->Class Structure
--->Cash Flow
--->Time Schedules
--->Marketing Strategy
Boost Business with a
Newsletter
- Equipment and Costs
- E-mail Newsletters
- Weaknesses Become Strengths
- Where to Find Content
- Making the Most of Your Newsletter
Tools and Techniques
- Your Mailer
- Training Techniques
- Sales Techniques
- Overcoming Frustrations
Record Keeping
- Contact Records
- Invoices
- Bookkeeping
- Dealing with Inconsistent Cash Flow
Frequently Asked Questions
Maintaining Balance
Appendix A
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I originally started my own
computer training business back in May of 1990. At the time, my husband was
out of a job. I had a 3 year old daughter and a 5-month-old baby boy. I kept
reading in the paper looking for jobs for my husband, and possibly myself.
Everywhere I looked, jobs were calling for knowledge of WordPerfect, Lotus,
and PageMaker.
I had majored in Information
Management in college, so I was well-versed with these programs and had them
on my own home computer. I did not want to leave my children in day care, but
the more and more I looked at the want ads, the more I thought, "I can do
these jobs."
My husband was having very little
success, so I went on my first interview for a job that required knowledge of
WordPerfect, Lotus and PageMaker. When I got home from the interview, I
realized that I just couldn't leave my children, and go off to work. I knew if
I did, I'd be in the job world for the rest of my life, and my children would
grow up without me being there to experience it.
As I sat down in my kitchen and
thought over my situation, the idea came to me to put an advertisement in
classified section of the paper offering training on the computer programs
listed in the various want ads.
I picked up the phone and placed
the advertisement. It cost me a whopping $5.00 to run the ad in the next
Sunday paper. The advertisement ran, and I immediately began getting calls. My
first two students came from that one $5.00 Sunday advertisement. As a matter
of fact, I didn't even have my materials ready for these students when they
signed up. I had to hurry and design a course structure. I must admit, I flew
by the seat of my pants for the first class I taught in each software package.
I kept running my ads and refining
them until I came up with a system that worked consistently. Over the next
three years I made many mistakes and learned a lot about software that I never
knew in the beginning. I was also able to make the money my family needed
without having to leave my children in a daycare or with sitters.
For more info on the author, see
Home PC, Jan. 1995, "Secret of Their Success" or Click
Here
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page.
About
This Course
This course is a compilation of
all the things that I have learned about the training business that I wish I
had known when I started it. It is a step-by-step guide for anyone who wants
to run a part or full-time training business from their home. You won't get
rich overnight, but if you want to start out in your own business immediately
making $320-$720 a week (at $20-$30/hour) by working only 16-24 hours per week
you'll be glad you bought this course.
You will have access to this
course for one full year in which time you can take the course at your own
pace and ask questions as needed.
Also included with the course are
advertisements, course outlines, brochures, and letters ready for you to
customize and use in your new business. They are all saved in Rich Text Format
(RTF) and can be imported by most any word processing program. All you have to
do is insert your company address and print them out. These documents are a
great time-saver not only for the beginner, but also for the established
computer trainer.
Two types of training businesses
are described in this course -- training from your home, and training at the
customer's location. Each type of business warrants different marketing
methods, equipment, and fee structures. These will be discussed in detail.
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page.
Why this
Business is Recession Proof
I started in my training business
in May of 1990. That fall, there was a downturn in the economy that left
middle-managers out of work. This was the best season ever for my computer
training business. I was working 50 hours a week training 1-3 people at a time
in a brand new business. When downturns in the economy occur, and individuals
are laid off, the job market becomes even more competitive. Technical
competance becomes a deciding factor in who gets what jobs. As a computer
trainer, this works to your advantage because people need you to help them
upgrade their skills.
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page.
Your
Options
You can either train from your
home or you can train people at their home or office on their computer. Each
type of training has a different target market and thus a different marketing
strategy. Each type will be discussed in detail.
Training From Your Home
Pros and Cons
Training from your home can have
many benefits:
-
You can take a home office tax
deduction if you have a designated area of your home from which you teach
and work.
-
This type of training has very
low overhead. You won't have to drive all over town using gas and time
commuting to different places to train.
-
You can enjoy being at home
and doing things around the house when you are not working.
-
Your wardrobe can be much more
relaxed. Instead of dressing up in a suit or dress to go to a business to
train, you can wear slacks and a t-shirt to train people in your home.
-
If you have children, this is
a great way to stay home with them. For example, when my boys were
younger, I did a lot of training in the afternoons when they took a nap.
Or I'd train in the evenings and on Saturdays when my husband was home to
watch the children. This gave my students a variety of times for training
without me having to pay a baby sitter or day care.
-
Once you have your courses
down, very little preparation time is necessary so you can spend more time
with your family.
Drawbacks to working from your
home do exist:
-
You have to be good about
making yourself work. You need to be self motivated. Although it doesn't
take much motivation to teach a scheduled class, it does take self
motivation to follow through with marketing -- such as phone calls and
mailers.
-
It sometimes feels like you
can never go home. With your work and home life in the same location, it's
hard to separate them.
-
You will have to do a little
extra work to maintain credibility. Try to look as professional as you can
in writing and sales materials to compensate for this. Also be willing to
provide guarantees and references.
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page.
Training
At Their Home Or Business
The second type of training we'll
discuss is on-site or in-house training. This is training individuals on their
own machines at their own locations. Some people prefer this type of training
because they don't want to learn something on a classroom machine and have it
be different on their own. Very few people realize that Excel acts like Excel
no matter what machine it is runs on. But there are legitimate times when
training on their machine is best.
With this type of training, you can help people customize
their programs as you teach them. This is a more interesting experience for
you, and you will learn a lot about a variety of business and personal needs.
It also gives you a chance to get out of the house.
As more people are buying personal computers, this option
continues to grow rapidly. This avenue makes a perfect complement to teaching
from your home. For example, I started out teaching just from my home, then as
more of my students went into the job world, they told their employers about
me, and I started doing on-site training for these businesses. I usually
taught individuals at home, and businesses at their locations. Individuals
also like to be taught in their homes. People enjoy this private tutoring.
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Tips
-
Don't try to pretend you are too big. Admit you run from
your home and this makes you better able to give individual attention and
an inexpensive rate. I referred to myself as a "personal tutor".
-
Don't seem too small, because then some people think that
if you run from your home and do one-on-one training you must be swamped
and don't have time for them. For example, I once went on a local talk
show and spoke about computer training and my business. I got some work
from this, but one lady told me she hesitated to call, because she figured
I would be too busy to teach her since I taught one-on-one, and since I
had the TV exposure.
-
When people call to set up an appointment for a class,
never have time for them this week -- even if you really do. The farther
you put people off, the more successful they think you are, and the more
they want to take a class from you. If they are in a hurry, say something
like , "Well, I guess I could squeeze you in next Thursday..."
I've noticed that when I've been really busy and had to put people off for
a month or so, they immediately change from "thinking about taking a
class" to wanting to sign up now.
-
Don't spend a lot of money on advertising. Large
advertisements in newspapers and shoppers don't pay off. In this course
I'll teach you a more economical (downright cheap) way to get business.
-
The yellow pages sound like a good idea, don't they? Well,
they may be and they may not. But remember, you have to have a business
line to get a free yellow pages listing. This business line will cost you
a base of about $60 per month. Then, if you get a bigger ad, it can cost
you around $85 more a month for a one-inch column ad. If you are doing
well enough over a 6-12 month period to judge that you can support your
business and the yellow pages ad -- even if it brings you no business at
all -- then it's worth it. But, if you are barely making your salary,
don't do it. This business has peaks and valleys. For example, in the
summer months you may get no business from your yellow pages ad. Can you
afford to spend $200 a month on phone and yellow pages without any income
coming from the yellow pages? If you're barely supporting your lifestyle
on what you're making without the Yellow Pages, then the Yellow Pages may
sink you. Remember you pay for it every month whether you make anything
from it or not.
-
If you decide to go for the Yellow Pages ad, keep it
fairly small, unless you are growing rapidly. The Yellow Pages company
tends to lead you into bigger and bigger advertisements each year. By
raising your rates on your current ad size and telling you that for just a
bit more, you can have even bigger ads, they lead you into more costly
advertising that may not pay off.
-
Always ask people when they call where they heard about
you so that you can make a note of referrals and the success of your
marketing campaign. Always give a thank you note or a phone call to people
who send you referrals. This keeps up good will, and they will send you
more.
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How You Can Order This Course
This e-course that
gives you everything you need to know to start and successfully operate your
own Computer Training or Consulting Business is only $24.95. It includes a PDF document for the training manual and a zipped file containingan assortment of flyers, brochures, student contract, course outlines, etc... ready for you to use and add your own company information.
You may order with Visa/Mastercard or American Express by
calling 800-524-2307 or order below:
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Our Guarantee
CES guarantees your satisfaction with all products and
services. If you are not completely satisfied, just contact us within 30 days for your money back.
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Contact &
Copyright Information
Published by:
C.E.S. Business
Consultants
514 Old Hickory Lane
Ringgold GA 30736
TEL: 706-866-2295
FAX: 706-861-7936
Internet: ces@pwgroup.com
http://www.pwgroup.com/ces/
This document may be copied, transmitted, and uploaded as long
as it is kept in its entirety and the above information is left on the
document.
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